Itron’s OpenWay® Riva Deployment for Water
Will Improve Operational Efficiency and Customer Service for Texas Water
Utility
LIBERTY LAKE, Wash.--(BUSINESS WIRE)--Dec. 5, 2018--
Itron, Inc. (NASDAQ: ITRI), which is innovating the way utilities and
cities manage energy and water, signed a contract with the City of Waco,
Texas to install Itron’s OpenWay® Riva IoT solution,
including smart water communication modules and leak sensors, to reduce
water loss and improve water delivery for the utility’s nearly 45,000
customers. The utility will also take advantage of Itron Analytics, a
software-as-a-service offering that collects and analyzes data within
the distribution network to improve operational awareness.
To upgrade its water metering infrastructure and improve operational
efficiency, the City of Waco will deploy 45,000 communication modules
and 12,000 leak sensors. With an open, standards-based network, the
utility will improve efficiency and reduce water loss by gaining access
to high resolution consumption data and insights that will enable
utility personnel to pinpoint and address problems quickly. Taking
advantage of Itron Analytics, the utility will be able to protect
revenue, prevent theft and improve leak detection. The solution will
also enhance customer service with more accurate bills and tools to
proactively investigate and resolve billing complaints.
“By upgrading our water meters and leveraging Itron endpoints and leak
sensors, we will improve our operations and most importantly, better
serve our customers,” said Jonathan Echols, public relations
coordinator, City of Waco. “With Itron’s network infrastructure, we will
also be equipped to reduce water loss by proactively identifying and
fixing leaks in our distribution system with Itron’s automated leak
detection solution.”
“With our OpenWay Riva IoT solution, leak detection and analytics, the
City of Waco will be equipped to obtain hourly information about their
water distribution system to conserve water and better serve its
customers,” said Sharelynn Moore, senior vice president of networked
solutions at Itron. “As one of the largest deployments of our newest
OpenWay Riva solution for water, this partnership demonstrates our
commitment to conservation, operational efficiency and leveraging the
power of data for water utilities.”
About Itron
Itron enables utilities and cities to safely, securely and reliably
deliver critical infrastructure services to communities in more than 100
countries. Our portfolio of smart networks, software, services, meters
and sensors helps our customers better manage electricity, gas and water
resources for the people they serve. By working with our customers to
ensure their success, we help improve the quality of life, ensure the
safety and promote the well-being of millions of people around the
globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.
Itron® and OpenWay® are registered trademarks of
Itron, Inc. All third-party trademarks are property of their respective
owners and any usage herein does not suggest or imply any relationship
between Itron and the third party unless expressly stated.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181205005111/en/
Source: Itron, Inc.
Itron, Inc.
Elizabeth Jacobs
Public Relations Specialist
509-891-3750
elizabeth.jacobs@itron.com