Itron to continue providing prepayment support to more than 500,000
ScottishPower customers
LIBERTY LAKE, Wash.--(BUSINESS WIRE)--
Itron, Inc. (NASDAQ: ITRI) announced today that it has signed a
three-year contract extension with ScottishPower to provide a full suite
of managed services in support of more than 500,000 electricity
prepayment customers throughout the U.K.Itron will continue to help
manage ScottishPower's business processes and day-to-day tasks,
including meter data, transaction and report management. Itron has
provided ScottishPower with managed services since 2006. This agreement
will bring Itron's support of ScottishPower past the 10 year mark.
Using Itron's unique managed service offering and prepayment expertise,
ScottishPower can operate more strategically at a lower cost and offer
their customers continuing support as the UK transitions into smart
metering.
"Prepayment metering in the U.K. is a complex operation that requires
significant back office support. Itron's professional delivery of their
range of managed services translates well into improved consumer
engagement and cost efficiency for ScottishPower," said Colin Blair,
Commercial Manager at ScottishPower. "We look forward to continue to
work with Itron to deliver prepayment to our customers."
Itron's Managed Services provides prepayment services to more than 3.4
million homes across the U.K., including collection and processing of
prepayment meter data (such as vending, debt and credit details) as well
as issuing prepayment keys, providing tariff updates and delivering
solution support.
"We are very pleased to continue our relationship with ScottishPower by
providing them with services to drive improvements in customer service
and business efficiencies. Our work with ScottishPower is another great
example of the value our customers place on Itron's knowledge and
expertise combined with our capability to consistently deliver industry
leading services," said Nigel Hughes, Itron vice president of sales,
marketing & deliveries for Energy in Northern Europe.
About Itron
Itron is a global technology company. We build solutions that help
utilities measure, manage and analyze energy and water. Our broad
product portfolio includes electricity, gas, water and thermal energy
measurement and control technology; communications systems; software;
and professional services. With thousands of employees supporting nearly
8,000 utilities in more than 100 countries, Itron empowers utilities to
responsibly and efficiently manage energy and water resources. Join us
in creating a more resourceful world; start here: www.itron.com.
Itron, Inc.
Sharelynn Moore, 509-891-3524
Vice
President, Corporate Communications
sharelynn.moore@itron.com
or
ItronUK
Nick Hay, +44-203-047-2238
Director, Edelman
nick.hay@edelman.com
Source: Itron, Inc.
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