UK's leading small supplier of energy becomes latest addition to
Itron's prepayment managed service customer base
LIBERTY LAKE, Wash.--(BUSINESS WIRE)--
Itron, Inc. (NASDAQ:ITRI) announced today that Utilita, a leading
supplier of prepayment gas and electricity in the UK, has signed a
contract with Itron for a full suite of services in support of its
customers using key prepayment electricity meters. The deal marks the
first of this kind as Itron expands its offering to include managed
services for small energy suppliers.
Under the agreement, Itron supports the backend operations of Utilita's
key prepayment offering, which will enable consumers to buy energy using
two national vending service providers and allow for tariffs and levels
of credit and debt repayment to be managed remotely. The full suite of
services also includes data management, transaction management, meter
asset management, report creation and technical support via a business
to business contact center.
Itron's solution supports Utilita so it can provide consistently higher
levels of service to its customers and serve newly acquired key metered
supplies in a more structured and stable manner. The complex management
of prepayment backend operations is handled by Itron, providing
management confidence and releasing the company's resources to focus on
other tasks.
"This deal further adds to Itron's growing customer base for prepayment
solutions and is another example of customers valuing the services that
Itron can offer," said Nigel Hughes, Itron vice president of sales,
marketing and delivery for Energy, Northern Europe. "Utilita is the
first small supplier to use the shared industry solution, and we look
forward to rolling out this new offer across the U.K."
Jim Garrett, director of operations at Utilita said, "At Utilita, we
pride ourselves on providing a better service to customers from day one
of their switch. As we are seeing exceptional growth in our domestic
energy supply base, Itron's knowledge and experience greatly enhances
our ability to give the best possible impression to new customers
without the worries of complex data issues - leaving us to get on with
the things we do best."
About Itron
Itron is a world-leading technology and services company dedicated to
the resourceful use of energy and water. We provide comprehensive
solutions that measure, manage and analyze energy and water. Our broad
product portfolio includes electricity, gas, water and thermal energy
measurement devices and control technology; communications systems;
software; as well as managed and consulting services. With thousands of
employees supporting nearly 8,000 customers in more than 100 countries,
Itron applies knowledge and technology to better manage energy and water
resources. Together, we can create a more resourceful world. Join us: www.itron.com.
Itron, Inc.
Vice President, Corporate Marketing and Public
Affairs
Sharelynn Moore, 509-891-3524
sharelynn.moore@itron.com
Source: Itron, Inc.
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